Refund and Returns Policy Overview
Effective Date: July 2026
At StyleSparks, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within 10 days of receiving your order.
To be eligible for a return:
- The product must be unused and in its original condition.
- The item must be returned with its original packaging and tags (if applicable).
- The product must not show signs of damage caused by the customer.
Items that do not meet these conditions may not be accepted.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Used or damaged products.
- Products returned after 7 days of delivery.
- Items damaged due to customer misuse.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days through the original payment method or bank transfer, depending on the payment method used.
Shipping charges are non-refundable unless the product received was incorrect or defective.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.
We will arrange a replacement or refund after verification.
Exchange Policy
We only replace products if they are defective, damaged, or if the wrong item was delivered.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our mistake (wrong or defective product).
Order Cancellation
Orders can only be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: stylesparks.pk@gmail.com
Website: https://stylesparks.store